Privacy Policy

MealMama ("MealMama", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the MealMama application. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us as well as information that is automatically collected when you interact with our services. This includes:

• Account Information: Name, email address, password, and profile details created when you register an account.
• Subscription and Billing Details: Payment information processed by our trusted payment partner (Stripe). We do not store your full payment card information on MealMama servers.
• Content You Provide: Recipes, meal plans, inventory records, scanned receipt data, notes, and any other information you upload while using the platform.
• Usage Data: Log files, device information, browser type, pages visited, referring/exit pages, timestamps, and other diagnostic data that help us improve the service.
• Support Communications: Messages, feedback, or attachments you send to our support team.

2. How We Use Your Information

We use collected information to provide, maintain, and improve the MealMama experience. Specifically, we may use your information to:

• Enable core app functionality such as inventory tracking, meal planning, and recipe management.
• Process payments, manage subscriptions, and send billing-related communications.
• Personalize features, recommendations, and content based on your preferences.
• Communicate with you about updates, security alerts, and support responses.
• Monitor usage trends, troubleshoot issues, and protect against fraudulent or unauthorized activity.
• Comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Information

We do not sell your personal information. We may share information with trusted third parties only when necessary to operate the service, for example with:

• Service Providers: Vendors who assist with hosting, data storage, analytics, payment processing, customer support, and email delivery.
• Legal Compliance: Authorities or third parties if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale, financing, or acquisition of all or a portion of our business, subject to standard confidentiality protections.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, maintain session security, and analyze how the platform is used. You can control cookie settings through your browser, but disabling cookies may limit certain functionalities of the service.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You can delete your account at any time from the account settings page; doing so will permanently remove the data associated with your profile, subject to any legal obligations that require retention.

6. Data Security

We employ administrative, technical, and physical safeguards designed to protect your information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Delete your account or request that we erase certain personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent (without affecting prior processing).

You can make many of these changes directly within the MealMama application under Account settings. For additional assistance, please contact us using the details below.

8. Children's Privacy

MealMama is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us so we can delete the data.

9. International Users

MealMama operates primarily in the United States. If you access the service from other regions, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the service, you consent to this transfer in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will revise the "Last updated" date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Phone: +1 (234) 567-890